Built for Massachusetts ACCS & CLS Programs

The accountability layer
community behavioral health
has always needed.

CareBridge OS closes the gap between what care plans say will happen and what actually happens in the field. Real-time risk monitoring, verified face-to-face documentation, and operational intelligence built from inside the work.

Download the App
CareBridge OS Case Manager View
18 Active Clients
3 Red Tier
94% Contact Rate
JM
James M. ACCS · Last contact: 4 days ago
Red
SR
Sarah R. CLS · Last contact: 2 days ago
Yellow
DK
David K. ACCS · Last contact: Yesterday
Green
$1.6T Annual US healthcare admin waste
75% Clinicians cite admin burden as top burnout driver
80% Of hospital AI pilots fail from poor integration
Zero Competing platforms built from inside this work
The Problem

Good teams.
Broken systems.

Case managers in Massachusetts ACCS and CLS programs are doing heroic work inside systems that were never designed to support them. The result is a accountability gap that costs clients their stability and costs organizations their contracts.

No Verification Layer
Management has no way to confirm that documented visits actually occurred. Staff self-reporting is the only record. Auditors notice. MassHealth clawbacks follow.
Fragmented Coordination
A client's psychiatrist, PCP, housing worker, and case manager may never share a system. Critical information lives in emails, phone calls, and memory.
Documentation Burden
Case managers spend more time documenting than coordinating. The tools meant to help them have become their biggest obstacle. Burnout is not a mystery.
The CareBridge Answer

Operational intelligence that makes the invisible visible.

CareBridge OS is not an EHR. It is not a telehealth platform. It is the operational accountability layer that sits between your care plans and your outcomes, surfacing risk before it becomes crisis and giving leadership real-time visibility into what is actually happening in the field.

See All Features
Platform Features

Every feature built from
field experience.

⚡
Real-Time Risk Tiering
Automated Green, Yellow, and Red tier assignments calculated from contact frequency, documentation patterns, and care plan progress. No manual guesswork. Red tier triggers immediate supervisor notification.
Core Feature
📋
Smart Contact Logging
AI-assisted documentation that ensures every note meets Massachusetts DMH standards. The assistant prompts, never writes. Every entry is timestamped, immutable, and audit-ready.
Core Feature
🗺️
Care Coordination Command Center
Six operational modules in one interface: Active Care Plans, Risk Tier Monitor, Contact Frequency Tracker, Care Team Coordination, Protocol Library, and Outcomes Tracker.
Core Feature
✅
F2F Visit Verification
GPS check-in and a client confirmation code that proves the visit happened and the client was present. Management sees real-time verification status across the entire caseload.
CareBridge Verify
📁
Massachusetts Forms Library
IAP, ROI, Service Agreement, Rep Payee, Fire Safety, Human Rights, Medication Sheet, Crisis Plan, and all required DMH forms built directly into every client profile.
Core Feature
🛡️
Field Support Library
Massachusetts-specific guidance for benefits termination, housing voucher crises, MassHealth appeals, and more. Linked directly to client records so documentation happens in the moment.
Core Feature
How It Works

From onboarding to
operational in days.

CareBridge OS is designed for community behavioral health organizations, not enterprise IT departments. Setup is fast, training is built in, and your team is working on day one.

1
Organization Setup
Create your organization account, configure your program types, and add your team members. The onboarding wizard takes ten minutes.
2
Staff Training
Role-specific training modules with quizzes and certification. Every staff member is certified before they touch a real client record.
3
Client Enrollment
Import or create client profiles, assign case managers, activate care plans, and configure risk tier rules for your specific program requirements.
4
Operational Intelligence
From day one your leadership sees real-time accountability data. Audits become routine. Crises become preventable. Outcomes become measurable.
Get the App

Available on every
device your team uses.

CareBridge OS works on iPhone, Android, and any web browser. Case managers in the field use the mobile app. Supervisors and directors use the web dashboard. Everyone stays connected.

📱
iOS App
iPhone and iPad. Available on the Apple App Store for organizations on active CareBridge OS plans.
Download for iOS 🤖
Android App
All Android devices. Available on Google Play for organizations on active CareBridge OS plans.
Download for Android 💻
Web Application
Full platform access from any browser. Recommended for supervisors and program directors.
Open Web App

App access is provisioned by your organization administrator. Request a demo to get your organization set up.

From the Field

Built by practitioners.
Trusted by programs.

"For the first time I can see exactly which clients are at risk without waiting for something to go wrong. The risk tier system changed how I run my morning supervision."

MT
M. Thompson Team Lead, ACCS Program · Eastern Massachusetts

"The F2F verification feature is what sold our director. We had an audit coming and being able to show verified visit records rather than just notes was a completely different conversation."

JR
J. Rivera Intensive Case Manager · CLS Program

"I have worked in community behavioral health for fifteen years. This is the first platform that was clearly built by someone who has actually done this work. It shows in every screen."

AL
A. Lewis Program Director · Multi-Service Behavioral Health Organization
Pricing

Transparent pricing for
every program size.

All plans include onboarding support, staff training modules, and Massachusetts-specific program configuration. No setup fees.

CareBridge Core
$299/mo
For smaller programs up to 5 staff members and 50 active clients.
  • Up to 5 staff accounts
  • Up to 50 active client records
  • Full care plan and contact log suite
  • Risk tiering engine
  • Massachusetts forms library
  • Field Support Library
  • Staff training and certification
  • Email support
Get Started
CareBridge Professional
$699/mo
For growing programs up to 20 staff members and 200 active clients.
  • Up to 20 staff accounts
  • Up to 200 active client records
  • Everything in Core
  • Care Coordination Command Center
  • Supervisor and Director dashboards
  • Outcomes reporting and export
  • Priority support
  • Quarterly DMH compliance review
Get Started
CareBridge Verify
Custom pricing
For large programs and organizations requiring F2F verification and custom implementation.
  • Unlimited staff accounts
  • Unlimited active clients
  • Everything in Professional
  • F2F GPS Visit Verification
  • Client Confirmation Code system
  • F2F Verification Dashboard
  • Custom DMH reporting integration
  • Dedicated implementation support
Contact Sales

Ready to close the
accountability gap?

Schedule a live demo with the CareBridge OS team. We will walk through every feature with your specific program structure in mind.

info@carebridgeos.care